Reference

How kbajie Handles Your Personal Information

This Privacy Policy sets out exactly what data kbajie collects when you open an account, use a local payment method like bKash, Nagad or Rocket, and access our platform — and how we keep that data secure.

Account data protectionbKash, Nagad, Rocket payment privacyCookie and device data transparencyYour right to request data changesSecure account retention policy
kbajie How kbajie Handles Your Personal Information
HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

We protect your data through a combination of encrypted connections, access controls and routine security checks. Your bKash, Nagad and Rocket payment details are never stored in plain text on our servers — only the transaction reference and wallet identifier needed for verification are retained. Cookies on our platform record session state and preference settings; they do not build advertising profiles. You can manage cookie preferences through your browser at any time.

Encrypted Connections

Every page on kbajie uses SSL encryption. Your login credentials, payment method details and account wallet data travel over a secured connection every time.

Cookie Management

We use session cookies to keep you logged in and preference cookies to remember your settings. No behavioural advertising cookies are placed without your explicit consent.

Data Retention Policy

Active account data is held while your account is open. Closed accounts have data retained only for the period required by applicable financial regulations, then deleted.

Access and Correction Rights

You can request a copy of the data we hold, ask us to correct inaccurate details, or request deletion after account closure — all through live chat or email support.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Questions

If you want to review the data we hold on your account, request a correction, or ask us to delete information after you close your account, our support team handles these requests directly. You can reach us through the channels below. We aim to respond to all data-related requests within a reasonable timeframe, and we will confirm receipt when your query arrives.

Live Chat Support Start a live chat session from your account dashboard to raise a data query. Our team picks up privacy requests through the same channel as account help.
Email Privacy Request Send your request to our support email with your registered account name and the specific data action you need — access, correction or deletion.
Account Help Centre Log into your account and use the Help section to submit a written privacy request. This creates a reference number so you can track the status of your request.

Common Questions About Your Privacy on kbajie

These are the questions we hear most often about how we handle account data, payment privacy and your rights under this policy. If your question is not here, contact us through live chat or the Help section of your account.

We store only the wallet identifier needed to match your deposit or withdrawal to your account. Full wallet credentials are not retained on our servers after a transaction completes.

Only authorised staff with a direct operational need can access your account data. Payment processors like bKash, Nagad and Rocket receive only the minimum data required to process your transaction.

Log into your account, open the Help section and submit a data access request in writing. You can also contact support via live chat or email with your registered account details.

Yes. After you close your account, you can request deletion of your personal data. We will retain only what financial record-keeping regulations require, then delete the rest.

We use session cookies for login state and preference cookies for settings. You can manage or block cookies through your browser settings at any time without losing account access.

Access to kbajie and the application of this policy depends on your local law and eligible region. Check your local legal position before using the platform or sharing personal data.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.